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Red Hat Enterprise Linux Diagnostics and Troubleshooting Red Hat Learning Subscription Course
Type
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
LEARNING PATH
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R56 900,00
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Introduction
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
This course also includes the exam, Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342). This offering is based on Red Hat Enterprise Linux 7.2.
Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
Audience Profile
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
Pre-requisites
- Required to have earned a Red Hat Certified System Administrator (RHCSA)
- Recommended to have earned a Red Hat Certified Engineer (RHCE)
Course Objectives
As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition.
Students should be able to demonstrate the following skills:
- Diagnostic and analysis procedures
- Preventive maintenance planning and implementation
- System recovery using proven tools and techniques
Course Content
| Session 1: Introduction to troubleshooting |
| Describe a generalized strategy for troubleshooting. |
| Session 2: Take proactive steps to prevent small issues |
| Prevent small issues from becoming large problems by employing proactive system administration techniques. |
| Session 3: Troubleshoot boot issues |
| Identify and resolve issues that can affect a system’s ability to boot. |
| Session 4: Identify hardware issues |
| Identify hardware problems that can affect a system’s ability to operate. |
| Session 5: Troubleshoot storage issues |
| Identify and fix issues related to storage. |
| Session 6: Troubleshoot RPM issues |
| Identify and fix problems in, and using, the package management subsystem. |
| Session 7: Troubleshoot network issues |
| Identify and resolve network connectivity issues. |
| Session 8: Troubleshoot application issues |
| Debug application issues. |
| Session 9: Deal with security issues |
| Identify and fix issues related to security subsystems. |
| Session 10: Troubleshoot kernel issues |
| Identify kernel issues and assist Red Hat Support in resolving kernel issues. |
| Session 11: Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review |
| Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting. |
Associated Certifications and Exam
The performance-based Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) tests your ability to analyze Red Hat® Enterprise Linux® systems for common issues that may cause degradation or loss of performance and either correct the issues or gather forensic information that can be passed along to a third party.
By passing this exam, you become a Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting, which also counts toward becoming a Red Hat® Certified Architect (RHCA®).
This exam is based on Red Hat Enterprise Linux 8.4.
Audience for this exam
The following audiences may be interested in becoming a Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting:
- System administrators who manage Red Hat Enterprise Linux systems
- System administrators who wish to demonstrate problem solving and analysis skills
- A Red Hat Certified Engineer (RHCE) interested in becoming a Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting or a Red Hat Certified Architect (RHCA)
Prerequisites for this exam
Red Hat recommends that candidates for the Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam have:
- Taken Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342)or have similar experience troubleshooting Red Hat Enterprise Linux deployments
- Is a Red Hat Certified Engineer (RHCE)or have equivalent systems administration experience
Upon completion of courses within a Red Hat Learning Subscription (RHLS), Red Hat issues digital badges and certificates of attendance. These are recognized as official proof of completion.
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