48573

National Certificate: Information Technology: Systems Support

Type

Virtual

Classroom ILT

Skill Level

NQF 5

Available dates

Learning Path

Learnership

Virtual

Duration

12 Months

1 Day

TYPE

Virtual

Classroom ILT

LEARNING PATH

Learnership

SKILL LEVEL

NQF 5

DURATION

12 Months

AVAILABLE DATES

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INTRODUCTION

A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent. This qualification is expanding the specialisation(s) started at NQF level 4 into the core field of networking and support, with further specialisation(s) into IT Support fields or in any other related vertical or enabled markets. 

 

AUDIENCE PROFILE

The National Certificate in IT: Systems Support at NQF Level 5, is intended for unemployed youth, employed personnel or new candidates entering the workplace, requiring Systems Support skills. The stated requirement is for the formation of a new set of skills and competencies, within the specific focus of networking/systems support, contextualised as appropriate for a wide range of related industry sectors. 

 

PREREQUISITES

The learner must be competent in: 

  • Skills gained at the Further Education and Training band 
  • Computer Literacy 
  • English and Mathematics at NQF level 4 

 

MODULES

  • Personal Development 
  • Networking Architecture & Standards 
  • Enterprise Systems Management 
  • Designing a LAN for Departmental Office 
  • Client Server Networking 
  • Monitor, Maintain & Test Systems 
  • Managing LANS & Understanding WANS 
  • Assembling, maintaining & repairing a server 

 

EXIT LEVEL OUTCOMES

1

Use a logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day to day operation of business.

2

Understand the role of technology in the business context.

3

Demonstrate basic application support skills.

4

Demonstrate operating system support skills.

5

Demonstrate network support skills.

6

Relate business problems and information technology solutions..

7

Demonstrate appropriate technical Reporting skills.

6

Relate business problems and information technology solutions..

Speak to us today

If you are interested in a solution tailored to your specific requirements that meets MICT SETA accreditations, earns the maximum skills development points available and builds the skills we need today for tomorrow, we would love to present a proposal that meets your needs.