category
National Certificate: Information Technology: Systems Support
Type
Virtual
Classroom ILT
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Introduction
A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent. This qualification is expanding the specialisation(s) started at NQF level 4 into the core field of networking and support, with further specialisation(s) into IT Support fields or in any other related vertical or enabled markets.
Audience Profile
The National Certificate in IT: Systems Support at NQF Level 5, is intended for unemployed youth, employed personnel or new candidates entering the workplace, requiring Systems Support skills. The stated requirement is for the formation of a new set of skills and competencies, within the specific focus of networking/systems support, contextualised as appropriate for a wide range of related industry sectors.
Pre-requisites
The learner must be competent in:
- Skills gained at the Further Education and Training band
- Computer Literacy
- English and Mathematics at NQF level 4
Modules
- Personal Development
- Networking Architecture & Standards
- Enterprise Systems Management
- Designing a LAN for Departmental Office
- Client Server Networking
- Monitor, Maintain & Test Systems
- Managing LANS & Understanding WANS
- Assembling, maintaining & repairing a server
Torque IT Mapped Additional Courses/Certifications
Option 1
- MS OFFICE 365 – Introduction (Word, Excel, PowerPoint, Outlook, MS Teams)
- MS-AZ900T01 (Azure Fundamentals) – Exam AZ-900
- MS-AZ104T00 (Azure Administrator)- Exam AZ-104
- MS-MD102T00 (Microsoft 365 Endpoint Administrator)- Exam MD 102
- CompTIA Network+ – Exam N10-009
Option 2
- MS OFFICE 365 – Introduction (Word, Excel, PowerPoint, Outlook, MS Teams)
- MS-AZ900T01 (Azure Fundamentals) – Exam AZ-900
- MS-AZ104T00 (Azure Administrator)- Exam AZ-104
- MS-MD102T00 (Microsoft 365 Endpoint Administrator)- Exam MD 102
- MS-AZ204T00 Developing solutions for Microsoft Azure- Exam AZ-204
Option 3
- MS OFFICE 365- Introduction (Word, Excel, PowerPoint, Outlook, MS Teams)
- CompTIA Network+ – Exam N10-009
- Implementing and Administering Cisco Solutions – Exam 200-301
Exit Level Outcomes
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Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate
Learnerships Overview
A Learnership is a structured learning programme that combines theoretical knowledge with practical workplace experience, leading to a nationally recognized qualification aligned to the National Qualifications Framework (NQF). Learnerships develop critical skills while providing learners with real-world work experience, making them highly employable upon completion.
QCTO (Quality Council for Trades and Occupations) is the quality assurance body responsible for occupational qualifications in South Africa. QCTO ensures that Learnership programmes meet rigorous standards and that qualifications are industry-relevant, competency-based, and aligned with workplace requirements.
MICT SETA (Media, Information and Communication Technologies Sector Education and Training Authority) plays a crucial role in facilitating skills development across various industries in South Africa, working collaboratively with training providers to ensure quality programme delivery and learner support.
Torque IT is an accredited training provider offering MICT SETA / QCTO-registered Learnerships. Our Learnership programmes combine world-class ICT training with practical workplace exposure, equipping learners with the technical skills and work-readiness required to thrive in today’s digital landscape.
With over three decades of excellence in ICT training, Torque IT continues to play a pivotal role in transforming lives and businesses by delivering quality skills development that meets both national priorities and industry demands.