Microsoft Office Outlook 2019/2021 – Part 1

Introduction

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This material will benefit users of any current Office version. The classroom environment setup is based on Office 2019.

This course is the first in a series of two Microsoft® Office Outlook® 2019/2021 courses. It will provide you with the basic skills you need to start using Outlook 2019/2021 to manage your email communications, contact information, calendar events, tasks, and notes.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.

Target Student

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Pre-Requisites

To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders using Microsoft® Windows® 10 (Second Edition).