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Virtual
Classroom ILT
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Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
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R1 450,00
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Introduction
Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it’s likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016.
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® 2016: Part 1 course and will help you customize a communication system well-suited to your work styles. In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook 2016.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.
Target Student
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.
Pre-Requisites
To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills: Microsoft® Office Outlook® 2016: Part 1
Course Objective
In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.
You will:
- Modify messages and set global options
- Organize, search, and manage messages
- Manage your mailbox
- Automate message management
- Work with calendar settings
- Manage contacts and groups
- Manage activities by using tasks
- Share workspaces with others
- Manage Outlook data files
Course content
Lesson 1: Modifying Messages and Setting Global Options |
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options Topic C: Configure Global Outlook Options Topic D: Customize the Outlook Interface |
Lesson 2: Organizing, Searching, and Managing Messages |
Lessons:
Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items |
Lesson 3: Managing Your Mailbox |
Lessons:
Topic A: Use the Junk E-Mail Filter to Manage Messages Topic B: Manage Your Mailbox |
Lesson 4: Automating Message Management |
Lessons:
Topic A: Use Automatic Replies Topic B: Use the Rules Wizard to Organize Messages Topic C: Create and Use Quick Steps |
Lesson 5: Working with Calendar Settings |
Lessons:
Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses |
Lesson 6: Managing Contacts |
Lessons:
Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts |
Lesson 7: Managing Activities by Using Tasks |
Lessons:
Topic A: Assign and Manage Tasks |
Lesson 8: Sharing Workspaces with Others |
Lessons:
Topic A: Delegate Access to Outlook Folders Topic B: Share Your Calendar Topic C: Share Your Contacts |
Lesson 9: Managing Outlook Data Files |
Lessons:
Topic A: Use Archiving to Manage Mailbox Size Topic B: Back Up Outlook Items Topic C: Change Data File Settings |
Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate.
Microsoft Overview
Skilled Microsoft engineers add significant value to the marketplace by reducing the cost of technology solutions whilst improving efficiency and fuelling innovation. Through authorized Microsoft training, Torque IT empowers engineers, developers and end-users to realise their full potential by providing them with the necessary knowledge and skills to optimise the adoption and use of Microsoft solutions.