Type
Virtual
Classroom ILT
Skill Level

Available dates
Learning Path
Virtual
Duration
1 Day

TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL

DURATION
AVAILABLE DATES
Choose date
From: R1 450,00
Price excluding VAT
Introduction
Welcome to the second part of our Microsoft Office Outlook 365 courseware. Outlook is Microsoft’s powerful and easy-to-use personal information management program. This new version of Outlook incorporates some new features and connectivity options in efforts to make managing your email and personal information easier than ever.
This course is intended to help all users get up to speed on the different features of Outlook and to become familiar with its more advanced selection of features. We will cover how to configure advanced message options, use advanced message management options, manage activities using tasks, and calendars, manage your contacts, share your workspaces with others, manage Outlook data files, and understand email security management.
Pre-requisites
This manual assumes the user has completed or has an understanding of the materials covered in the first part of the Microsoft 365 Outlook courseware, including:
- Getting started with Outlook 365
- Composing messages
- Reading and responding to messages
- Managing your messages, calendar, and contacts
- Working with tasks and notes
- Customizing the Outlook environment
Course objectives
By the end of this course users should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks and calendars, managing and sharing contacts, sharing your workspaces with others, managing Outlook data files and accounts, and managing email security
Lesson 1: Configuring Advanced Message Options |
Lessons:
TOPIC A: Insert Advanced Characters and Objects TOPIC B: Modify Message Settings, Properties, and Options TOPIC C: Use Automatic Replies |
|
Lesson 2: Advanced Message Management |
Lessons:
TOPIC A: Sort Messages TOPIC B: Filter Messages TOPIC C: Organize Messages TOPIC D: Search Messages TOPIC E: Manage Junk Mail TOPIC F: Manage Your Mailbox |
|
Lesson 3: Advanced Calendar and Task Management |
Lessons:
TOPIC A: Manage Advanced Calendar Options TOPIC B: Manage Additional Calendars TOPIC C: Manage Meeting Responses TOPIC D: Assign and Manage Task |
|
Lesson 4: Advanced Contact Management |
Lesson:
TOPIC A: Edit an Electronic Business Card TOPIC B: Manage Advanced Contact Options TOPIC C: Forward Contacts TOPIC D: Export Contacts |
|
Lesson 5: Sharing Workspaces with Others |
Lessons:
TOPIC A: Delegate Access to Mail Folders TOPIC B: Share Your Calendar TOPIC C: Share Your Contacts TOPIC D: Using Microsoft 365 Groups |
|
Lesson 6: Managing Outlook Data Files and Accounts |
Lessons:
TOPIC A: Back Up Outlook Items TOPIC B: Change Data File and Account Settings |
|
Lesson 7: Managing Email Security |
Lessons:
TOPIC A: Configure Email Message Security Settings |
|
Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate.

Microsoft Overview
Skilled Microsoft engineers add significant value to the marketplace by reducing the cost of technology solutions whilst improving efficiency and fuelling innovation. Through authorized Microsoft training, Torque IT empowers engineers, developers and end-users to realise their full potential by providing them with the necessary knowledge and skills to optimise the adoption and use of Microsoft solutions.
Torque IT considers authorised Microsoft training to be an integral part of any Microsoft implementation. Microsoft authorised training, and associated certification, ensures that you get the most from your technology investment and that you are able to operate above the technology curve. Microsoft career certifications are universally recognised as demonstrating a high level of expertise and credibility for individuals and the organisations that employ them.
Authorized Microsoft training and certification is the industry standard for any solution that includes designing, selling, implementing, upgrading, managing, and operating Microsoft solutions.
For 19 years, Torque IT has maintained the status of Gold Learning Partner for Microsoft in South Africa. This is the highest level of accreditation that Microsoft awards to Learning Partners that specialize in technical, product, sales, development, end-user and solutions training.
These achievements reflect our commitment to providing our customers with quality skills development, enablement, training, and certification solutions that demonstrate exceptional depth, breadth, and expertise across Windows Server, Windows Client, Microsoft Virtualization, Microsoft Azure, Office 365, Exchange Server, SharePoint Server, Skype for Business, System Centre Server, Visual Studio and Microsoft Office technologies.
Torque is recognized by Microsoft, and the industry, as having met rigorous standards for educational competency, service, customer satisfaction and investment in Microsoft technologies that will prepare the next generation of IT industry professionals.