Type
Virtual
Classroom ILT
Skill Level

Available dates
Learning Path
Virtual
Duration
1 Day

TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL

DURATION
AVAILABLE DATES
Choose date
From: R6 600,00
Price excluding VAT
Introduction:
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as ITIL®, PRINCE2® and P3O®).
The primary purpose of the course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the learning outcomes of the Lean IT Foundation and describes the requirements a candidate is expected to meet to demonstrate that these learning outcomes have been achieved.
Audience profile:
- Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification.
- IT professionals who are participating in or involved with lean projects.
Pre-requisites:
- There are no formal prerequisites to attend the foundation course.
Course objectives:
Upon completion of the training and examination related to this qualification, a successful candidate will be familiar with the principles of the Lean philosophy and in particular with the application of this philosophy within an IT-environment.
- The principles underlying the Lean philosophy
- The importance of understanding and delivering customer value
- The way Lean looks at processes and the waste within them
- How to measure performance and the key determinants of performance
- What the organizational requirements are when implementing Lean, including the use of visual management tools
- Which behaviour and attitude is necessary for Lean to be successful within an IT organization
- The DMAIC problem-solving model
- How these Lean principles can be applied within an IT organization
Session 1: Introduction | |
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Session 2: : The Customer | |
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Session 3: The Process | |
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Session 4: Performance | |
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Session 5: Organization | |
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Session 6: Kaizen | |
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Session 7: Behaviour & Attitude | |
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Associated certifications and exam:
This course will prepare delegates to write the Lean IT Foundation Examination.
Successfully passing this exam will result in the attainment of the Lean IT Foundation Certificate.
Type of Exam:
Multiple choice, 40 multiple-choice questions.
Duration:
The exam lasts 60 minutes. A minimum score of 65% is required to pass the exam.
Upon successful completion of this course, delegates will receive a Torque IT course attendance certificate.
The APMG International Lean IT and Swirl Device logo is a trademark of The APM Group Limited. used under permission of The APM Group Limited. All rights reserved.

Lean IT Overview
The Lean IT approach is a way of thinking and acting, focusing heavily on organizational culture. It is the extension of lean manufacturing and lean services principles to the development and management information technology products and services.
Lean IT, its central concern, applied in the context of IT, is the elimination of waste, where waste is work that adds no value to a product or service. Lean IT is also complimentary to all other best practice methods such as ITIL®, PRINCE2® and P3O®.
Torque IT offers the Lean IT Foundation training and certification which provides knowledge and skills on helping IT organisations to ensure that they provide their customers with the best possible services. This is achieved through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour. Through Lean IT Foundation training, IT organisations are helped to develop a continuous improvement mindset.
Torque IT strives to be the Lean IT Accredited Training Organisation of choice to our clients across South Africa and Africa. To ensure that we maintain our vision of being the preferred training provider in each market, Torque IT has established key specialist partnerships with acknowledged market leaders for each competence. These achievements reflect our commitment to providing our customers with quality skills development, enablement, training and certification solutions that demonstrate exceptional depth and breadth.
Torque IT’s Lean IT training courses will help you deliver smarter solutions on time and within budget. We provide Best Practice training and certification for novice and experienced managers.
The APMG International Lean IT and Swirl Device logo is a trademark of The APM Group Limited. used under permission of The APM Group Limited. All rights reserved.