category
ITIL 4 Practitioner: Information Security Management eLearning (Including Exam)
Type
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Choose date
R8 900,00
Price excluding VAT
Introduction
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Information Security Management practice. It is intended to provide candidates with best practice guidance on how to protect the information needed by the organization to conduct its business. The ITIL 4 Information Security Management Practitioner module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Information Security Management Practice publication.
Audience profile
The ITIL 4 Practitioner: Information Security Management is intended for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Information Security Management practice in their everyday work.
Candidates taking the ITIL 4 Information Security Management Practice certification.
Pre-requisites
The candidate must have passed the ITIL 4 Foundation examination.
To achieve the ITIL 4 Practice Manager designation, you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module, or you will need to have completed the 3-day bundled or combined module plus the ITIL Specialist: Create, Deliver and Support module.
Course objectives
After completing this course, students will be able to understand:
- The key concepts of the practice
- The processes of the practice
- The roles and competences of the practice
- How information and technology support and enable the practice
- The role of partners and suppliers in the practice
- How the ITIL capability model can be used to develop the practice
- The recommendations for the practice success
Course content
| Module 1: Introduction to Information Security Management |
| Module 2: Value Streams and Processes |
| Module 3: Organizations and People |
| Module 4: Information and Technology |
| Module 5: Partners and Suppliers |
| Module 6: Capability Assessment and Development |
| Module 7: Recommendation for Practice Success |
Associated certifications and exam
This course will prepare delegates to take the ITIL4 Practitioner: Information Security Management Examination.
Successfully passing this exam will result in the attainment of the ITIL 4 Practitioner: Information Security Management Certificate in IT Service Management.
Exam Prerequisite:
- ITIL Foundation or ITIL 4 Managing Professional Transition Certificate
- Training through an Accredited Training Organisation or an official eLearning course
- Exam results will not be released without proof of completion
Exam Format:
- 20 questions, multiple choice examination Closed Book Online Web Based
Duration:
- 30 minutes, Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 38 minutes in total.
Pass Score:
- 65% required to pass
- 13 out of 20 marks required to pass
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
ITIL Overview
ITIL is the most widely accepted approach to IT service management in the world. Organizations use its proven best practices to run their business from strategy to daily reality. Millions of IT professionals successfully drive their career thanks to ITIL certification scheme. ITIL offers common concepts and vocabulary, aligned with international standards, to ease collaboration in a multicultural and interconnected environment. ITIL turns the challenges of the digital age into competitive edge.
ITIL V1 was initially developed in the 1980s as a library of several books, with each one describing a process. Over the next decade, it was used mainly by British Government agencies. At the turn of the century, ITIL V2 became the cornerstone for service management, with two core publications covering ten processes and the service desk. The natural progression of best practices and the need to streamline and improve the value for money of IT services led to the creation of ITIL V3. Two editions were released, one in 2007 and another in 2011. These provided ways to manage the end-to-end lifecycle of services with 26 processes, supported by four organizational functions and aligned with ISO 20000 standards. This was followed in 2016 by the publication of ITIL Practitioner, which introduced guiding principles to facilitate the adoption of ITIL.
The latest iteration of the framework is ITIL 4. Launched in 2019, ITIL 4 has evolved from the previous version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
Torque IT authorised ITIL training and certification provides a practical and flexible basis to support organizations on their journey into the new world of digital transformation by helping them align their human, digital and physical resources to compete within the modern complex landscape and adopt these emerging technologies into their IT operations.
Skilled ITIL professionals add significant value to the market place by reducing the cost of technology solutions whilst improving efficiency and fuelling innovation. Through authorised ITIL training and associated certification, Torque IT empowers IT Service Management practitioners to realise their full potential by providing them with the necessary knowledge and skills to optimise the adoption and adaptation of ITIL best practices.
For more than a decade, Torque IT has maintained the status of one of the leading ITIL accredited training organization in South Africa and the rest of the African continent. Torque IT’s performance and quality offering in ITIL training and certification is testimony to our commitment to providing customers with quality skills development, enablement, training and certifications solutions that demonstrate exceptional depth, breadth and expertise across all levels of ITIL certifications namely, ITIL Foundation, ITIL Managing Professional, ITIL Strategic Leader and ITIL Master certifications.
Torque IT is recognised by Peoplecert and the industry, as having met rigorous quality management standard for educational competency, service customer satisfaction and investment in ITIL training that will prepare individuals and businesses to navigate the new technological era, commonly known as the Fourth Industrial revolution.
ITIL® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.