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Introduction
The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) training provides you with an understanding of Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for remote workers, authentication options, and additional Cisco Expressway Series features. Topics covered also include details about the Webex solutions, and the benefits of hybrid integrations between Cisco on-premises solutions and Webex Meetings in the cloud. This training also earns you 40 Continuing Education (CE) credits towards recertification.
This training helps prepare you to take the exam:
- 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Audience profile
- Collaboration administrators
- Collaboration engineers
- Students preparing to take the CCNP Collaboration certification
Pre-requisites
- Before taking this training, you should have the following knowledge and skills:
- Understanding of networking technologies
- Understanding voice and video
- Knowledge of Cisco collaboration core technologies
- Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
- Collaboration call control fundamentals of Cisco Unified Communications Manager
- The following Cisco trainings can help you gain the knowledge you need to prepare for this training:
- Understanding Cisco Collaboration Foundations (CLFNDU)
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Course objectives
- Describe the Cisco Expressway Core features and functionality within the collaboration architecture
- Describe the Cisco Expressway Core additional features
- Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
- Configure and troubleshoot Cisco Collaboration solutions for Business-to-Business calls
- Describe how to secure B2B communication with Cisco Expressway Series
- Describe the Mobile and Remote Access (MRA) feature
- Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
- Describe deployment models for Cisco Webex cloud-based collaboration, management of users and sites within Webex Control Hub, and other administrative tasks
- Describe Cisco Webex Hybrid Services
Course content
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Associated certifications and exam
The 300-820 CLCEI exam certifies your knowledge and skills related to collaboration cloud and edge solutions, expressway configurations, and Cisco WebEx Teams hybrid and emerging technologies.
After you pass 300-820 CLCEI, you earn the Cisco Certified Specialist – Collaboration Cloud and Edge Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification:
- CCNP Collaboration

Cisco Overview
Torque IT is one South Africa’s larger and more experienced providers of Authorized Cisco training. We run more courses more often, than any other training provider in South Africa and we guarantee that you will receive the most up to date and relevant technical course information available when you attend Cisco training courses at Torque IT.
Our standard and customized Cisco training courses are hands-on. When you attend training at Torque IT, you will implement the concepts that you learn using current Cisco equipment or Cisco Learning Labs (CLL), in real-world scenarios, to prepare you for real networking environments and the associated Cisco Certification examinations. Our authorized Cisco training and associated certification solutions empower you to design, sell, implement, troubleshoot and maintain Cisco implementations of any size.
The above serves to illustrate our commitment to providing you with high quality skills development, enablement, training and certification solutions that demonstrate exceptional depth, breadth, and expertise across Routing & Switching, Network Security, Cyber Security, Wireless LAN, Industrial (IoT), Unified Communications, Cloud, Data Center Unified Fabric, Unified Computing Systems, Service Provider, Network Programmability, Software Defined Networking and IP NGN technologies.