category

Further Education and Training Certificate: Information Technology: Technical Support

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Type

Virtual

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Classroom ILT

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Skill Level

NQF 4

Available dates

Learning Path

Learnership
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Virtual

Duration

12 months
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1 Day

Female student wearing a yellow top holding laptop in her arms

TYPE

Virtual

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Classroom ILT

Lecturer teaching class icon

LEARNING PATH

Learnership
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SKILL LEVEL

NQF 4

DURATION

12 months
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AVAILABLE DATES

Available on request.

For more information click on button below

Introduction

The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.

Audience Profile

The Further Education and Training Certificate in IT: Technical Support at NQF Level 4, is intended for unemployed youth, employed personnel or new candidates entering the workplace, requiring Technical and Systems Support skills. This qualification in Information Technology based on unit standards is intended for learners who want to qualify for a national qualification by accumulating the required credits via short learning programmes or workplace practical experience or both. It is also intended for learners who want to achieve the qualification through recognition of prior learning and/or Learnership.

Pre-requisites

  • Grade 12 Certificate
  • English NQF 3 (Grade 11)
  • Mathematics Literacy NQF 3 (Grade 11)
  • Computer Literacy

Learnerships Overview

A Learnership is a structured learning programme that combines theoretical knowledge with practical workplace experience, leading to a nationally recognized qualification aligned to the National Qualifications Framework (NQF). Learnerships develop critical skills while providing learners with real-world work experience, making them highly employable upon completion.

QCTO (Quality Council for Trades and Occupations) is the quality assurance body responsible for occupational qualifications in South Africa. QCTO ensures that Learnership programmes meet rigorous standards and that qualifications are industry-relevant, competency-based, and aligned with workplace requirements.

MICT SETA (Media, Information and Communication Technologies Sector Education and Training Authority) plays a crucial role in facilitating skills development across various industries in South Africa, working collaboratively with training providers to ensure quality programme delivery and learner support.

Torque IT is an accredited training provider offering MICT SETA / QCTO-registered Learnerships. Our Learnership programmes combine world-class ICT training with practical workplace exposure, equipping learners with the technical skills and work-readiness required to thrive in today’s digital landscape.

With over three decades of excellence in ICT training, Torque IT continues to play a pivotal role in transforming lives and businesses by delivering quality skills development that meets both national priorities and industry demands.