TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Introduction
The Official CompTIA® A+® Core 1 and Core 2 course provides the background knowledge and skills students will require to become successful A+ technicians. It will help students prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1101 and 220-1102), to become a CompTIA A+ Certified Professionals.
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles.
Audience profile
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 (220-1101) Certification Exam and the CompTIA A+ Core 2 (220-1102) Certification Exam
Pre-requisites
To ensure your success in this course, students should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. Students can obtain this level of skills and knowledge by taking the following official CompTIA courses:
- The Official CompTIA® IT Fundamentals+ (Exam FC0-U61)
Course objectives
In this course, students will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. Furthermore, students will:
- Support operating systems
- Install and configure PC system unit components and peripheral devices
- Install, configure, and troubleshoot display and multimedia devices
- Install, configure, and troubleshoot storage devices
- Install, configure, and troubleshoot internal system components
- Install, configure, and maintain operating systems
- Maintain and troubleshoot Microsoft Windows
- Explain network infrastructure concepts
- Configure and troubleshoot network connections
- Manage users, workstations, and shared resources
- Implement client virtualization and cloud computing
- Implement physical security
- Secure workstations and data
- Troubleshoot workstation security issues
- Support and troubleshoot laptops
- Support and troubleshoot mobile devices
- Install, configure, and troubleshoot print devices
- Implement operational procedures
Course content
Lesson 1: Installing and Configuring PC Components | |
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Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices | |
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Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices | |
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Lesson 4: Installing, Configuring, and Troubleshooting internal System Components | |
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Lesson 5: Network Infrastructure Concepts | |
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Lesson 6: Configuring and Troubleshooting Networks | |
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Lesson 7: Implementing Client Virtualization and Cloud Computing | |
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Lesson 8: Supporting and Troubleshooting Laptops | |
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Lesson 9: Supporting and Troubleshooting Mobile Devices | |
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Lesson 10: Installing, Configuring, and Troubleshooting Print Devices | |
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Lesson 11: Supporting Operating Systems | |
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Lesson 12: Installing, Configuring, and Maintaining Operating Systems | |
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Lesson 13: Maintaining and Troubleshooting Microsoft Windows | |
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Lesson 14: Configuring and Troubleshooting Networks | |
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Lesson 15: Managing Users, Workstations, and Shared Resources | |
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Lesson 16: Security Concepts | |
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Lesson 17: Securing Workstations and Data | |
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Lesson 18: Troubleshooting Workstation Security Issues | |
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Lesson 19: Supporting and Troubleshooting Mobile Devices | |
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Lesson 20: Implementing Operational Procedures | |
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Associated certifications and exam
This course will prepare delegates to write the CompTIA Core 1 (220-1101) and Core 2 (220-1102) exams.
Successfully passing these two exams will result in the attainment of the CompTIA A+ Core Series certification.
CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization, and cloud computing.
CompTIA A+ 220-1102 covers operating systems, security, software, and operational procedures.
Exam Details | CompTIA A+ 220-1101 | CompTIA A+ 220-1102 |
Exam Title | CompTIA A+ 220-1101 (Core 1) | CompTIA A+ 220-1102 (Core 2) |
Number of Questions/Practical Challenges | 90 Questions | 90 Questions |
Recommended Experience | 9 to 12 months hands-on experience in the lab or field | |
Test Duration | 1 Hour 30 Minutes | 1 Hour 30 Minutes |
Test Format | Multiple choice questions (single and multiple response), drag and drops and performance based | Multiple choice questions (single and multiple response), drag and drops and performance based |
Test Delivery | Pearson VUE Testing Centres /
Online Testing |
Pearson VUE Testing Centres / Online Testing |
Availability | Pearson VUE | Pearson VUE |
Exam Prefix | CompTIA A+ 220-1101 (Core 1) | CompTIA A+ 220-1102 (Core 2) |
Passing Score | 675 (On a scale of 900) | 700 (On a scale of 900) |
Retirement | Three years after date of launch | Three years after date of launch |
CompTIA Overview
Torque IT, an established player in the CompTIA arena.
Torque IT offers comprehensive CompTIA training paths that form a foundation for a career in computer technology, which allows for the pursuit of specific areas of specialisation. Depending on the path chosen, Torque IT CompTIA vendor neutral certifications assist Students in building skills and knowledge, supporting learning throughout their entire IT career.