Type
Virtual
Classroom ILT
Skill Level

Available dates
Learning Path
Virtual
Duration
1 Day

TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL

DURATION
AVAILABLE DATES
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From: R9 000,00
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Introduction:
The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor Change Management guidance in a given organizational change situation.
A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve.
Professional Development Units (PDUs)14.
Audience profile:
- Change managers and aspiring change managers
- Key staff involved in the design, development and delivery of change programmes
- Change leaders (e.g. Senior Responsible Owners)
- Change agents (e.g. Business Change Managers)
- Change implementers (e.g. Programme Managers)
- Change support (e.g. Programme Office)
- Operational line management
Pre-requisites:
- Delegates wishing to take the Change Management Practitioner exam must have already passed the Change Management Foundation exam.
Course objectives:
Candidates attending the Change Management Practitioner course should be able to use the models and concepts outlined in the Course Text to understand ‘real world’ change processes, to offer relevant insights and ideas which can aid decision-taking, and assist in evaluating options.
Specifically, the candidate should be able to:
- Identify the organizational drivers of a change initiative and the links that initiative has with any governance structures (e.g. strategic, programme or project governance)
- Use a range of organization paradigms to understand, support and sustain change processes, taking account of the culture of the organization
- Apply an appropriate process framework to help plan or understand any particular organizational change
- Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process
- Contribute effectively to preparation for a change initiative, including building the change team, offering insights which improve team effectiveness
- Offer relevant insights in discussions about how to prepare people for change, including planning for learning and motivational issues relevant to different roles and types of people
- Help colleagues understand the difference between organization change and the human impact of transition, and suggest practical leadership actions at different stages of a change
- Support the identification and mapping of stakeholders in a change process and help develop approaches to build and maintain stakeholder engagement
- Draft the communications plan for a change initiative, taking proper account of the various stakeholders and of an appropriate range of communication channels
- Recognize signs of resistance to change and propose actions to mitigate it
- Propose a range of levers by which a change can be sustained and become embedded in the organization
Lesson 1: Identifying and meeting learning needs | |
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Lesson 2 : Project Management – Change Management, Projects and Programmes | |
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Lesson 3: Sustaining Change | |
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Lesson 4: Exam Revision and Preparation |
Associated certifications and exam:
This course will prepare delegates to take the Change Management Practitioner Examination.
Successfully passing this exam will result in the attainment of the Change Management Practitioner certification.
Exam Prerequisite:
- Change Management Foundation certificate plus attendance an instructor-led Change Management Practitioner course.
The Practitioner examination is:
- 2.5 hours
- Restricted open book (The Effective Change Manager’s Handbook may be used in the exam)
- Objective testing based on a case-study scenario (i.e. complex multiple-choice)
- Covers 4 syllabus areas including the Foundation level material
- 40 marks required to pass (out of 80 available) – 50%
On successful completion of this course, students will receive a Torque IT attendance certificate.
The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved

Change Management Overview
Certified Change Management professionals understands the principles and actions underpinning successful implementation of workplace change. Through APMG authorised Change Management training, Torque IT offers quality Change Management skills and knowledge required to provide support to anyone interested in the analysis, planning and implementation activities of a change programme.
Torque IT considers authorised Change Management training to be an integral part of the learning solutions that addresses the critical importance of an organization’s people, either to support the needs of a change initiative or to improve current state productivity.
Change Management authorised training, and associated certification, ensures that you get the most from your people and technology investment and that you are able to effectively utilise a set of processes, tools and techniques to manage the people side of change to achieve the required business outcome.
Our strategic partnership with APMG of more than 10 years ensures we offer our customers training and certification that has undergone a meticulous assessment process. APMG Change Management training and certifications are rigorous, challenging and consistent, so that our candidates can be proud of their achievements.
These achievements reflect our commitment to providing our customers with quality skills development, enablement, training, and certification solutions that demonstrate exceptional depth, breadth, and expertise across different stages of development within change management.
Torque is recognized by APMG, as having met rigorous standards for educational competency, service, customer satisfaction and investment in Change Management which will prepare candidates to develop capabilities required to become a change management professional.
The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.