Type
Virtual
Classroom ILT
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Choose date
R16 000,00
Price excluding VAT
Introduction
This five-day course conforms to the syllabus for those delegates wishing to gain both Change Management Foundation and Practitioner level qualifications.
The purpose of the Foundation course is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organizational change initiative.
The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor Change Management guidance in a given organizational change situation.
Audience profile
- Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation.
- Team members involved in organizational change, transition or transformation projects
- Professionals pursuing the Change Management Practitioner certificate – for which the Change Management Foundation certificate is a pre-requisite
- Aspiring or current managers of organizational change, transition or transformation.
- Those performing key roles in the design, development and delivery of organizational change programmes, including:
- Change Project Managers
- Transformation Managers
- Senior Responsible Owners
- Business Change Managers
- Change Programme Managers
- Operational Line Managers
Pre-requisites
No prerequisites are necessary for attendance, although delegates would benefit from some experience of organisational change prior to attending this course.
Those delegates wishing to take the Change Management Practitioner exam must have already passed the Change Management Foundation exam.
Course objectives
During this course, you will learn how to:
- Explain the current context of change and how this is evolving
- Understand major drives of change and the organisational context of a change including the effects of organisational culture
- Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
- Access the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
- Support people who are in key change roles and help them build an effective change team
- Explain how understanding of human dynamics and organisational context is changing the way we approach change
- Analyse stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
- Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
- Apply key principles to define what needs to be learned by those involved in a change initiative
- Understand how to provide effective and developmental feedback to support others through change
- Apply coaching principles when supporting change leaders at every level
- Demonstrate how to recognise and deal with different sources of conflict during change
- Consider effective ways to facilitate groups to enable collaboration and co-design of change
- Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation
- In addition, delegates will be provided with advice and guidance on the Foundation and Practitioner examination
Course content
Module 1: Organizational context and approach | |
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Module 2: People and change | |
Individual differences | Change formula and change anxieties |
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Module 3: Change leadership and teams | |
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Module 4: Stakeholders and communication | |
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Module 5: Work of the change manager | |
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Module 6: Sustaining change | |
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Module 7: Learning for change | |
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Module 8: Coaching for change | |
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Module 9: Handling Conflict in Change | |
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Module 10: Facilitation for co-design | |
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Associated certifications and exam
This course will prepare delegates to take the Change Management Foundation and Practitioner MC-CMFE & MC-CMPE: Examinations.
Successfully passing these exams will result in the attainment of the Change Management Practitioner certificate.
The Foundation examination is:
- Multiple choice
- 25 marks required to pass (out of 50 available) – 50%
- 40 minutes duration
- Closed-book
The Practitioner examination is:
- Objective testing based on a case study scenario
- 5 sections of 16 marks each
- 40 marks required to pass (out of 80 available) – 50%
- 5 hours duration
- Restricted open book – The APMG Change Management Study Guide
Exam Prerequisite:
Change Management Foundation certificate plus attendance an instructor-led Change Management Practitioner course
On successful completion of this course, students will receive a Torque IT attendance certificate.
The APMG Swirl Change Management Device is a trademark of APM Group Ltd.
Change Management Overview
Certified Change Management professionals understands the principles and actions underpinning successful implementation of workplace change. Through APMG authorised Change Management training, Torque IT offers quality Change Management skills and knowledge required to provide support to anyone interested in the analysis, planning and implementation activities of a change programme.
Torque IT considers authorised Change Management training to be an integral part of the learning solutions that addresses the critical importance of an organization’s people, either to support the needs of a change initiative or to improve current state productivity.
Change Management authorised training, and associated certification, ensures that you get the most from your people and technology investment and that you are able to effectively utilise a set of processes, tools and techniques to manage the people side of change to achieve the required business outcome.
Our strategic partnership with APMG of more than 10 years ensures we offer our customers training and certification that has undergone a meticulous assessment process. APMG Change Management training and certifications are rigorous, challenging and consistent, so that our candidates can be proud of their achievements.
These achievements reflect our commitment to providing our customers with quality skills development, enablement, training, and certification solutions that demonstrate exceptional depth, breadth, and expertise across different stages of development within change management.
Torque is recognized by APMG, as having met rigorous standards for educational competency, service, customer satisfaction and investment in Change Management which will prepare candidates to develop capabilities required to become a change management professional.
The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.