category
Further Education and Training Certificate: Information Technology: Technical Support
Type
Virtual
Classroom ILT
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Introduction
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
Audience Profile
The Further Education and Training Certificate in IT: Technical Support at NQF Level 4, is intended for unemployed youth, employed personnel or new candidates entering the workplace, requiring Technical and Systems Support skills. This qualification in Information Technology based on unit standards is intended for learners who want to qualify for a national qualification by accumulating the required credits via short learning programmes or workplace practical experience or both. It is also intended for learners who want to achieve the qualification through recognition of prior learning and/or Learnership.
Pre-requisites
- Grade 12 Certificate
- English NQF 3 (Grade 11)
- Mathematics Literacy NQF 3 (Grade 11)
- Computer Literacy
Modules
- Introduction to computer technology
- Networking Architecture
- Computer upgrading for hardware and software
- Troubleshooting
- Management of networks
- Business Communication
- Mathematics
Torque IT Mapped Certifications
Option 1
- CompTIA A+ Core 1- Exam Code 220-1201
- CompTIA A+ Core 2- Exam Code 220-1202
- CompTIA Network+ Exam Code N10-009
Option 2
- CompTIA A+ Core 1- Exam Code 220-1201
- CompTIA A+ Core 2- Exam Code 220-1202
- CompTIA Network+ Exam Code N10-009
- CompTIA Security+ – Exam Code SY0-701
- CompTIA Server+ -Exam Code SK0-005
- CompTIA Cybersecurity Analyst – Exam Code CS0-003
Exit Level Outcomes
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Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate
Learnerships Overview
A Learnership is a structured learning programme that combines theoretical knowledge with practical workplace experience, leading to a nationally recognized qualification aligned to the National Qualifications Framework (NQF). Learnerships develop critical skills while providing learners with real-world work experience, making them highly employable upon completion.
QCTO (Quality Council for Trades and Occupations) is the quality assurance body responsible for occupational qualifications in South Africa. QCTO ensures that Learnership programmes meet rigorous standards and that qualifications are industry-relevant, competency-based, and aligned with workplace requirements.
MICT SETA (Media, Information and Communication Technologies Sector Education and Training Authority) plays a crucial role in facilitating skills development across various industries in South Africa, working collaboratively with training providers to ensure quality programme delivery and learner support.
Torque IT is an accredited training provider offering MICT SETA / QCTO-registered Learnerships. Our Learnership programmes combine world-class ICT training with practical workplace exposure, equipping learners with the technical skills and work-readiness required to thrive in today’s digital landscape.
With over three decades of excellence in ICT training, Torque IT continues to play a pivotal role in transforming lives and businesses by delivering quality skills development that meets both national priorities and industry demands.