category
Further Education and Training Certificate: PC Support
Type
Virtual
Classroom ILT
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Introduction
The PC Support programme is designed to equip learners to enter any PC business environment in a vital supporting or training role. The strength of the qualification is the depth in which the software packages are covered: Their application in business, features and functions, installations, support issues and general user problems.
Audience Profile
The qualification is mainly aimed at candidates with an interest in IT and technology, seeking to gain practical skills for a career in computer hardware and software support. Many are driven by the desire to improve technical skills and enhance employability in a competitive job market.
Learning Goals
- Acquiring knowledge of operating systems, computer hardware, and software applications
- Developing troubleshooting and problem-solving skills
- Gaining certification to improve job prospects in IT support roles
Pre-requisites
- For school leavers completion of Grade 12 (NQF Level 4) or equivalent qualification – highly desirable.
- Knowledge, comprehension and application of Mathematical Literacy at NQF 3/Grade 11 or equivalent
- NQF L3 End User Computing
Modules
- Business Communication Fundamentals
- Introduction to computer technology
- Networking Architecture
- Computer upgrading for hardware and software
- Troubleshooting
- Management of networks
- Business Communication
- Mathematics
Exit Level Outcomes
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Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate
Learnerships Overview
A Learnership is a structured learning programme that combines theoretical knowledge with practical workplace experience, leading to a nationally recognized qualification aligned to the National Qualifications Framework (NQF). Learnerships develop critical skills while providing learners with real-world work experience, making them highly employable upon completion.
QCTO (Quality Council for Trades and Occupations) is the quality assurance body responsible for occupational qualifications in South Africa. QCTO ensures that Learnership programmes meet rigorous standards and that qualifications are industry-relevant, competency-based, and aligned with workplace requirements.
MICT SETA (Media, Information and Communication Technologies Sector Education and Training Authority) plays a crucial role in facilitating skills development across various industries in South Africa, working collaboratively with training providers to ensure quality programme delivery and learner support.
Torque IT is an accredited training provider offering MICT SETA / QCTO-registered Learnerships. Our Learnership programmes combine world-class ICT training with practical workplace exposure, equipping learners with the technical skills and work-readiness required to thrive in today’s digital landscape.
With over three decades of excellence in ICT training, Torque IT continues to play a pivotal role in transforming lives and businesses by delivering quality skills development that meets both national priorities and industry demands.