category
Further Education and Training Certificate: Information Technology: End User Computing
Type
Virtual
Classroom ILT
Skill Level
Available dates
Learning Path
Virtual
Duration
1 Day
TYPE
Virtual
Classroom ILT
LEARNING PATH
SKILL LEVEL
DURATION
AVAILABLE DATES
Introduction
Highly skilled administration personnel are always in demand. This programme provides learners with relevant administrative and high-level technological skills to meet the demand of the current and emerging business environment. Learners acquire a solid foundation of business office procedures and computer skills. By completing basic bookkeeping and Pastel accounting the learner can now offer a wide range of invaluable skills to a business or entrepreneur.
Audience Profile
The Further Education and Training Certificate in IT: End User Computing NQF Level 4, is intended for unemployed/employ youth, employed personnel or new candidates Interested in gaining digital literacy to meet workplace demands or qualify for further studies. Learners who may be re-entering the workforce or upskilling for career shifts.
Pre-requisites
- For school leavers completion of Grade 12 (NQF Level 4) or equivalent qualification – highly desirable
- Knowledge, comprehension and application of Mathematical Literacy at NQF 3/Grade 11 or equivalent
- NQF L3 End User Computing
Modules
- Business Communication Fundamentals
- Customer Service
- Microsoft Office
- Windows 8
- MS Word
- MS Outlook
- MS PowerPoint
- MS Excel
- Intro to Project
- Computer Literacy Fundamentals
- Telephone and Frontline Skills
Exit Level Outcomes
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Associated certifications and exam
On successful completion of this course students will receive a Torque IT attendance certificate
Learnerships Overview
A Learnership is a structured learning programme that combines theoretical knowledge with practical workplace experience, leading to a nationally recognized qualification aligned to the National Qualifications Framework (NQF). Learnerships develop critical skills while providing learners with real-world work experience, making them highly employable upon completion.
QCTO (Quality Council for Trades and Occupations) is the quality assurance body responsible for occupational qualifications in South Africa. QCTO ensures that Learnership programmes meet rigorous standards and that qualifications are industry-relevant, competency-based, and aligned with workplace requirements.
MICT SETA (Media, Information and Communication Technologies Sector Education and Training Authority) plays a crucial role in facilitating skills development across various industries in South Africa, working collaboratively with training providers to ensure quality programme delivery and learner support.
Torque IT is an accredited training provider offering MICT SETA / QCTO-registered Learnerships. Our Learnership programmes combine world-class ICT training with practical workplace exposure, equipping learners with the technical skills and work-readiness required to thrive in today’s digital landscape.
With over three decades of excellence in ICT training, Torque IT continues to play a pivotal role in transforming lives and businesses by delivering quality skills development that meets both national priorities and industry demands.